About Calls

LCC can save you up to 80% on your phone calls without compromising on the quality of service you receive.

LCC's Carrier Pre Selection (CPS) allows customers to access these low cost calls without the need for engineering visits to change or add to existing equipment. When you join LCC for your calls service we will contact BT to have your outgoing calls routed automatically via our telecom network partners. The whole process is easy and straight forward; you do not need to make any changes and your phone number remains the same. It is simple, convenient and it works. The only change customers’ notice is the reduced bill.

Moving to LCC could not be easier. There are no set up costs, no change to your existing number, no need to dial access codes – just a simple and seamless move to cheaper calls, tailored to your individual needs, therefore causing no disruption to the day to day running of your business.

New orders for voice calls follow an industry standard process and take 10 working days to go live. Once you place an order, we will keep you informed of progress and send you a letter confirming the date on which you go-live and start to place calls via us.

We have a dedicated in-house customer services team, ensuring that we always respond rapidly and effectively to all of your needs. We pride ourselves on the high standard of our customer service, and you will find that you will always be able to deal directly with a highly knowledgeable, helpful and friendly member of staff.

Find out more about our line rental service – save 20% on line rental compared to BT