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FeaturePlus: AboutFeaturePlus

What is FeaturePlus?

FeaturePlus is a leading edge IP telephony service designed specifically for small businesses.

Through having complete on-line control of their telephone service and associated features, business users can be sure that they will never lose a call whatever they are doing and wherever they are.

Management features, such as real time call statistics, user account creation and user management, enables a business to administer and control its telephony services on-line.

Businesses can use the service with their existing analogue phones or advanced IP phones designed specifically to work with FeaturePlus.

  • A telephony service to help you manage your business
  • Never lose a customer call, increase staff availability and productivity
  • Handle calls more efficiently and professionally
  • Increase your business reach
  • Business continuity, keep your phone numbers no matter where you move
  • Reduce costs
How can FeaturePlus benefit your business?
  • Increase control – Manage users and their privileges centrally, have a complete view across the business of all calls made, received and missed. Ideal for companies nervous about remote-working or who simply want to get the most out of their employees
  • Increase availability – Make use of a number of calling features such as call forwarding and voicemail-to-email to ensure that you never miss a call. Staff can set and control their preferences from any computer connected to the internet. Unlike a traditional phone system, all features are provided centrally on the core network and functionality is retained in the event of losing local connectivity
  • Better call handling – Handle incoming calls professionally and efficiently with features such as call hold and transfer
  • Business continuity – FeaturePlus grows with your business; adding new users is quick and simple. Unlike traditional telephony and office relocations, keep your phone numbers no matter where your business moves to
  • Low cost of transfer – Keep your existing published numbers when you transfer to the FeaturePlus service
  • Low total cost of ownership – Without the need to purchase a phone system, alongside cost savings gained through rationalizing phone lines and reducing inter-site call costs, FeaturePlus is an affordable solution that doesn’t compromise on functionality
  • Instant return on investment – Fast installation of the service without the need to involve BT means businesses can get instant return on their investment
Call Management Features

The following features are all provided free of charge as part of the FeaturePlus service, all of which can be managed through the online control panel.

  • Voicemail
  • Call Forwarding
  • Call Divert
  • Call Transfer
  • Call Pick Up
  • Call Hold
  • Three-way Calling
  • Call Barring
  • Call Wating
  • Caller Display
  • Number Presentation
  • Call Return
  • Anonymous Call Reject
  • Music On Hold
Customer Case Study

Click case study to download
Country Homes and  Gardens plc

How Does it Work?

CLICK HERE to find out more about how your business will benefit from FeaturePlus

If you require any further information or if you would like to sign up to FeaturePlus, please do not hesitate to give one of our friendly customer service advisors a call FREE on 0800 6522256.