VOIP - OVERVIEW

LCC provides business VOIP services to businesses of all sizes. Our solution is much more than a replacement technology for analogue lines, it offers a multitude of intelligent numbering services, without the investment required for a PBX. Included in our VOIP product portfolio is a range of tried and tested cutting edge hosted solutions produced by Gamma Telecom. LCC and Gamma combine to bring to market some of the latest and most cost effective VOIP solutions available today. See our case studies for examples of how these solutions have helped solve  some of today's typical business issues.

What is IP telephony?

At LCC we won’t bamboozle you with technical jargon; we strive to make business communications simple and to provide the solution that is right for your business.

What is IP Telephony?

In simple terms, IP Telephony transmits voice over a data network (for example via your broadband connection) rather than the traditional analogue phone line.

How does it work?

When you make a call the conversation is broken down into tiny packets and reassembled at the receiving end. There is a common misconception that IP telephony requires access to a computer, however all that is required is a broadband connection.

The result?

The call sounds exactly as it does on traditional analogue lines, and your company can benefit from improved call management, total flexibility with phone numbers, and lower costs.

What types of IP Telephony does LCC offer?

We offer two types; hosted solutions and connectivity-only solutions.

Regardless of whether you choose a hosted IP Telephone System, or a connectivity-only solution, you will benefit from reduced line rental and call costs, with free calls within and between all your offices, and indeed any other company on the LCC IP telephony network. You can keep your existing numbers, and our solutions are completely scaleable in line with the growth of your company.

Hosted: This solution enables your telephone system to be hosted externally, so there is no need for physical hardware (other than handsets) in your premises. The user controls the system, via a simple yet intuitive online control panel. The main benefits of a hosted system are that you don't need to rely on technical expertise, thus giving you increased control, there are no maintenance charges, and your system is upgraded automatically when new features are released.

Connectivity-only: This type of solution involves connecting your existing telephone system to our IP network. If your existing system is already IP-capable, we can provide a direct connection (IPDirectConnect). If not, we can provide a box, which when connected to your system, acts as a gateway to the IP network (CONVERTER). Either way, you receive the benefits that IP telephony offers. These solutions add longevity to your existing system, and are often seen as a migration path towards IP telephony.

LCC can offer you 4 IP telephony products:

LCC FEATUREPLUS - an easily managed and controlled hosted IP Telephony system for the small or home office, used with existing analogue or IP handsets

LCC COMMUNICATOR - a feature-rich hosted IP Telephony system for large or multi-site offices, used with state-of-the-art handsets.

LCC IPDirectConnect and CONVERTER - a connection for your existing telephone system, allowing it to be IP connected, i.e. SIP Trunking.